09-14-2011 01:40 PM - edited 03-16-2019 07:00 AM
Anyone know anything about CPA Feature in IOS on 3900/15.1-3T and PVDM3.
I do a;
voice service voip
cpa
However the 3900/15.1T doesn’t seem to support this feature. How come?
http://www.cisco.com/en/US/partner/tech/tk652/tk701/technologies_tech_note09186a0080b2ad01.shtml
Customer is using a Dialer to call outbound and needs to recognize special information tones (SITs).
09-15-2011 01:03 PM
Currently CPA is not available on ISR G2s (2900/3900 series)
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Udit
09-20-2011 11:29 AM
Thru TAC the BU confirmed CPA is supported on IOS 15.1(3)T with 3900/PVDM3s.
So far my co-workers testing indicates CPA doesn’t work majority of time. He changed IOS, platforms, PVMD2/3, you name it. You dial a disconnected number and CPA marks it no-answer, which has the dialer redial the same numbers later.
It’s gone Sev1 SR619050113, I’m sure the BU will put some resources on it, it’s a large banking customer. Overall they are happy but don’t want to have Collections Agents waiting around while we call the same disconnected numbers over and over. More importantly the old NEC worked fine with SIT tones.
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