Solved: Ok Jaime,

Paulo Ferreira · ‎10-28-2015

Hello,

we have a CUCM 10.5 and in SelfCare page the image of 7811 doesn´t appears.

I just found a bug related to 7841 in version 10, but with that model we don't have problem, the imagem appears.

Any clue?

Paulo Ferreira

Jaime Valencia · ‎10-28-2015

CSCus58493 there is no picture for 7811 phone under ccmuser side

HTH

java

if this helps, please rate

Jaime Valencia · ‎10-28-2015

CSCus58493 there is no picture for 7811 phone under ccmuser side

HTH

java

if this helps, please rate

Paulo Ferreira · ‎10-28-2015

Hi Jaime,

thanks for your response.

I can´t see that bug:

Insufficient Permissions to View Bug

This bug contains proprietary information and is not yet publicly available.

You may find useful information within theCisco Support Community

Jaime Valencia · ‎10-28-2015

Then you either need to log a TAC case, or reach your SE for further assistance with that bug, if it's not publicly available.

HTH

java

if this helps, please rate

Paulo Ferreira · ‎10-28-2015

Ok Jaime,

thanks for your precious help.

Best regards

7811 SelfCare