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7832 Conference phone CUCM Registration issues

Hk15
Level 1
Level 1

i cannot register conferencing station 7832 on CUCM 10.5.2  ,  i have a provisioning status failed on the web portal . please, can some one help  with this issue a, it's doesn't work even by manually forcing the provisioning on the phone.

 

 

 

 

2 Accepted Solutions

Accepted Solutions

You bought a phone meant to be used with 3rd party PBX, not with CUCM, that's the problem.

HTH

java

if this helps, please rate

View solution in original post

That's correct, you got the 3PCC (3rd party call control) model

HTH

java

if this helps, please rate

View solution in original post

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

What is the exact CUCM release? and have you installed the required DevPack?

HTH

java

if this helps, please rate

running in 10.5.2.15900-8 and i installed the last DEV PACK cmterm-devicepack10.5.2.17139-1

 

Software Version:     sip7832.11-0-1MPP-477.loads

 

i have some errors in the traces for .cfg and .xml downloads from tftp . looks like the file is not found; i forced the provisioning manually for the files:

SIPDefault.cnf

SEPDefault.cnf

and

SEPXXXXXXXXXX.cnf.xml.sgn.

 

unfortunately i get the same errors

 

i share you the events from the phone

 

many thanks for your help

 

 

You bought a phone meant to be used with 3rd party PBX, not with CUCM, that's the problem.

HTH

java

if this helps, please rate

many thanks for your help , 

 

that means, there are two models, 7832 meant to be used with cucm and 7832-3pcc with third party ipbx ?

 

 

That's correct, you got the 3PCC (3rd party call control) model

HTH

java

if this helps, please rate

thank you very much