Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
In order to better assist our agents. We would like to know when a call is coming to them and from what line, so that we can give our users customized answer scripts and certain questions to ask. We know that the Agent desktop can pipe this out to ...
Hi, Since I updated an RV325 to latest firmware, I'm unable to access to SETUP>PAT page. I noticed that PAT rules are still working, but I cannot modify add or delete since the page is not available. Any idea? Regards.
Have a directory number that can make calls but the external DDI isn't showing on the received end. Where is this set within CUCM? Thanks
Hello everyone, I am a newbie in SIP, so far I was working on mgcp/h323/sccp. SIP is a big ocean, So please help me with good easy to understand document which will help me to start working on this - (I am layman in sip) I need: a. configuration of...
Hi all, I'm having this sip trunk issue right now. Hope you guys can help me to find the solution for this case. Issue : when the user (person who receive the call) end the call, it’s still connecting on the ip phone. But, If the call ends from i...
Hello, Is there a way for administrators to set a specific ring tone one each line of a Cisco 8861 SIP phone under CUCM 11.5? The admin configurable ringer option on the device configuration page sets the ring tone for all lines, but we need to set...
Hi all, my customer asked me the following: - He wants to mute the phone ring for the PSTN calls only. When a user do a internal call, the destination phone must ring with volume. How can i do this? Thanks, Alessandro
Hi all, Hey I have a question, (IOS 15.5), 2921 It results that I have a dial-peer when it is matched by a destination-pattern, instead of going anywhere it calls an service/tcl. dial-peer voice 222 voip service myTCLservice destination-pattern 9...
So, I was asked to create an extension that forwards to cell phone as this new hire does not have a workstation yet. Browsing around through forums, I saw someone mention create a translation pattern. I see we have some in place now, but not sure o...
Hello! We are running the following: CUCM v9.1.2 CCX v9.0.2 Cisco IP Communicator v8.6.6 For switching, we are running 6880s on a VSS core. Our phone network is on the 10.200.0.0 subnet. Our PC/Server network has a subnet of 10.131.0.0. The phone...
Hi, i have an issue with my CUCM+VG. Sometimes, when a call is active, the voice is missing. This happen with external calls and with internal calls. On the controller e1 interfaces i have some errors, that i attach below: gwvoice#show controll...
Hello All - I have a CUCM Cluster with 1 Pub and 2 Subs running 10.5. The system has a PRI for outside calls. I have a user that keeps getting calls with CLID of "unavilable@10.10.10.10" (where 10.10.10.10 is the ip address of the one subscriber....
I have some issue with incoming calls and outgoing calls with sip trunk provider, all of the processes for initial session sip trunk can work but to choose RTP port it had issue (no voice, no ringback tone in my cell phone, and it show dialing, same...
Hi all, I am a noob to Cisco and want to trial setting up several Cisco 8831/8841 on an existing network (using existing DHCP Gateway etc) while using an Analogue line. Can someone point me to documentation that would outline the equipment that I wou...
We have 1 Pub CUCM and 3 Sub CUCM server and 2 TFTP servers in the cluster. We are currently using self signed certificates, but management wants us to move to certificates signed by our Root CA.The CUCM version we are running is 9.1.2.12900-11. So f...
