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7900 Series Phone reports no support for Message Waiting

RJMansfield
Level 1
Level 1

All,

I have several 7942 phones running SIP42.9-4-2SR1-1S of the SIP firmware.

I am trying to get message waiting to work however there is no 'SUBSCRIBE' event sent from the phone and from the browser interface the Device Information reports "Message Waiting: No".

Does anyone know how to activate the MWI service on the 7900 series phone running SIP firmware?

***********************************************************************************************************************

Host Name SEP006440B483E1
Phone DN 006440B483E1
App Load ID jar42sip.9-4-2ES9.sbn
Boot Load ID tnp42.8-3-1-21a.bin
Version *SIP42.9-4-2SR1-1S*
Hardware Revision 11.0
Serial Number FCH13538TWL
Model Number CP-7942G
Message Waiting No
UDI phone
Cisco Unified IP Phone 7942G, Global
CP-7942G
V06
FCH13538TWL

2 Replies 2

Vivek Batra
VIP Alumni
VIP Alumni

Hi,

CUCM or CME?

- Vivek

Hi Vivek,

Neither. The phone is successfully registering with an Asterisk PBX. Registration works, calls can be made etc.

- Rob