IP Telephony and Phones

Dear all, I am stucked with dial peers and voice translation rules. I have a Call Manager which has a route pattern 93.!  and this is sent to a Cisco voice router without stripping off 93. The voice router then should route out all calls coming in ...

Hello Guys,I am trying configure 02 IP Phones 9971 SIP in the CallManager 7.1.3. I Verified that for this version, there are not softkey template and an resource that I can use could be feature control policy. I enabled the feature control policy and...

Hi All, We are getting bulk error agents login issue.  We have contact center setup and we are using WEBCRM for user login with phone extension. Please provide me solutions and resolutions. Error Details: Someone is already logged in.

Hello Everyone! I am confused on a seemingly harmless error/warning I am getting on a router (ISR 4351) iOS XE 03.16.00.S.155-3.S-ext.SPA On incoming calls a "debug ccsip all" shows this: Apr 25 12:34:22.494: //214953/C83C664091E7/SIP/Media/sipSPI_i...

Hi All Do the VIC3-E/M ports use the same pinouts as the VIC2-E/M and VIC-E/M? Cisco provides the pinouts for the VIC2-E/M and VIC-E/M via this page and states that RJ48S is used: http://www.cisco.com/c/en/us/support/docs/voice/analog-signaling-e-m-...

Note:  These are all internal calls.  Nothing hitting the PSTN. I am having a problem where my 6900 (6921 specifically) series phones are getting a weird problem when calling into a CCX line.  When the user calls they hear the greeting and then the ...

Dear forum users. I have a VG350 Version 15.3(3)M2. According to the Cisco Feature Navigator (see attached pictures), , this supports Ether-Channel for both “Link Aggregation Control Protocol (LACP) (802.3ad) for Gigabit Interfaces” and “EtherChannel...

Hello,We have a deployment for Collaboration Edge where customer want to enable SSO. That's fine for Jabber. Customer has 7800/8800 IP phones, DX series and the SX series that are being used today as MRA devices, will they work ok?Is there a signalin...

Hello, We are currently upgrading to Asterisk 13.6.0 from Asterisk 1.4.44. I would like to know if Cisco 7960 and 7961 phones are compatible with Asterisk version 13.6.0