7911 stuck in firmware upgrade after factory reset

[TuanDn]

Hi everyone,

I do factory reset so may IP Phone stuck in firmware upgrade.

So can i do something to recover it?

[Rajan · Accepted solution]

Hi,

You could try the below procedure using tftp32 to load firmware files for your phone and bring it up.

https://amyengineer.com/tag/using-tftpd32-to-load-phone-firmware/

HTH
Rajan
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[SHABANGU SH]

HI I tried to reset the Cisco IP Phone 7911. its still upgrading. from yesterday until today. is not upgraded