7925 Not Registering in CUCM 9.1

[Nick Payton]

Hello!

I have a Cisco 7925 I am attempting to register to CUCM 9.1.2  I have Cisco Meraki AP's and have followed their guide to connecting to the Wifi.  The phone is pulling an IP fine (it is pingable).  

It goes through:

Locating network services

Configuring an IP

Configuring CM list - <Attempts to open CM IP> -

Registering - and then states 'CUCM Down SRST Active'.

Any tips on where to begin troubleshooting?

[Jaime Valencia]

Is the phone already configured in CUCM??

Are you sure there's nothing blocking communication between the endpoint and CUCM??

[Nick Payton]

I do have the phone configured in CUCM.  Nothing would be blocking the phone.  

[Jaime Valencia · Accepted solution]

Well, the first things you would want to go and review are the phone logs and the CUCM traces to find out if there's communication going on, or not. Then take if from there depending on what you see in the logs.

[Nick Payton]

Hey Jaime, thanks for your help... it was a very obvious issue once I took some time away.  I had it pointed at a different TFTP. 

:S