We are trying to update the 7925G phones from the 1.4(3)SR1 firmware to 1.4(8), however for phones that have been connected to the CUCM cluster they will not update. We have tried doing a factory reset of the 7925G phone and it still will not pull the firware file from the TFTP server.
Now if we take a 7925G phone that has not been connected to their cluster it will boot up and download the file without issue. Or if we update the phones via USB or manually through the web interface it works. It just won't pull the update automatically from the TFTP server. We have verified as well that the certificates have been deleted from the 7925G phone but nothing makes a difference.
Yes, the TFTP service has been restarted on all the CUCM nodes and we have verified the firmware is there. It is hit or miss as to which phones will download the firmware. We are going to spot check them all after we push the update to see how many have to be manually updated.
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1
I am currently working on separating our Contact Center users from our Corporate Users via LDAP Custom Filters so that we can apply specific Feature Group Template to our Contact Center users and a specific template to our Corporate users. I did not...