Hello all - so strange issue here which didn't start after upgrading to CUCM 8.6. Everything in the environment works just fine except for users who daisy chain(phone to wallport and docking station into phone) into docking stations with 7961's. Whenever they shut down their laptop the phone errors out and displays "Ethernet disconnect".
The user states that the phone doesn't regain connectivity until they turn their laptop back on however I've tested with a docking station and a 7961 daisy chained and after powering down the laptop the phone does go into a Ethernet disconnect but after around 5-10secs it will re-register to CUCM with no issues.
so the question is what does the laptop powering down have to do with the phone not being able contact CUCM? Because the phone is plugged into the wallport and the laptop is plugged into the phone. I assume that the Ethernet disconnect is from the port that the laptop is plugged into but again the phone shouldnt lose connection . I guess upgrade firmware?
Below is the version info of the phone and some status logs
We have CUCM and CUC (v12.5) which has been directly registered to Cisco's Smart Licensing, but today's I noticed this error from RTMT "Smart Licensing Authorization Renewal Failure". I tried to force the re-authroization and re-registration and now it sa...
Hello I have a Cisco 7841 3pcc Phone, if I specify a custom ringtone and try to play it, it is spit out in the log> Bad parameter in Ring File field: w = tftp: //192.168.220.120/TEST.rawand the standard sound plays.-----------4047 ERR Jan 17 16: 15: 33...
Please rate helpful content (i.e. videos, documents, comments). Also, please select the correct answer(s) if any comment(s) answer your question otherwise the questions remains on the support forums as unanswered.
The set web-security CLI command...
Want to encourage Webex Teams adoption? We can help. This line of business specific document is here to help you reach your adoption goals.
Log in to Cisco Communities to see a preview below or download the document below.
To access the editable source fi...