7971 Bottom Housing Replacement

[chrisdaniels]

My Company has about 350 7971 phones in productions right now. All are covered under Smartnet which will end July 31st. We have had numerous issues with the foot stand assembly breaking on them. It is not the footstand itself but the clip in the back housing that catches the footstand gears. Cisco has been replacing them with 7975 phones. My question is when this Smartnet runs out is there any place I can buy the back housing for a 7971 phone?                   

[chrisdaniels]

I have found that the part that I need is called a stand lock. I can find them online for 7940 and 7960 series phones but not for the 7970 series phiones. Can anyone help with a part number or a site I may find these?

Thanks

[paolo bevilacqua]

It's the same identical part. No P/N as it is not a spare part ever sold by Cisco.

[chrisdaniels]

I tried one out a 7960 phone and it is a different size. I did find a site called Dynamic Voice Data. They have the part, I have ordered a couple and will update if they work.