Downloaded the Device Package 9.1(2) to support 8821 Phones. Everything went as planned and phones are now working.
However, when I go into the Device Defaults it is blank on Load and Inactive Load info. The phone is registered with the following:
Active Load ID
Inactive Load ID
No firmware load mismatches but the TFTP Files I have are
I want to be able to run the following:
Check whether you have the files for the required firmware (sip8821.11-0-3SR1-1) in TFTP directory. If yes, then you can manually update the device defaults to match that firmware and reset the phones. Else you need to install that specific firmware using the firmware cop file and follow the same process of manually updating.
Could I just upload the zip file for the software, reset the TFTP service and place it into my device defaults? WHat would be the difference when adding the cop file?
I think my friend Rajan is correct here (+5), it sound like you may have hit this bug;