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8851 with KEM module line busy detection

Hi Guys 

An operator line with key expansion module that she need transfer call from PSTN by KEM module, how to detect the line busy status in the KEM module when a call from PSTN and operator doesn't know line status who would be transfer? 

 

 

Harvey Zhang

2 REPLIES 2
Engager

Re: 8851 with KEM module line busy detection

Wrong forum. 8851 is not Small Business kind of product. Moved.

Re: 8851 with KEM module line busy detection

Assuming CUCM since you didn’t specify.
Busy Lamp Fields will display a red LED state when that Directory Number has an active call.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmfeat/CUCM_BK_CEF0C471_00_cucm-features-services-guide-90/CUCM_BK_CEF0C471_00_cucm-features-services-guide-90_chapter_0101110.html
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