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Advice required on phone setup for part time user

Hello,

 

Scenario:

 

We have one particular user who sites on one desk with one extension number but has a split role and works part time on job (a) and part time on job (b). When she is doing job (a) she only wants to receive job (a) related calls and vice versa. Is there any setup you can think of that can facilitate this?

 

Many thanks

 

1 Accepted Solution

Accepted Solutions

I was going to say EM, unless he has a fixed schedule, then you could also consider ToD.

HTH

java

if this helps, please rate

View solution in original post

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Start by mentioning the products you're working with, and explain the call flow. 

HTH

java

if this helps, please rate

Apologies,

 

CUCM - the end user is using extension mobility. I thinking potentially providing the user with a second UDP.

 

Let me know what else you require please

 

Thanks

I was going to say EM, unless he has a fixed schedule, then you could also consider ToD.

HTH

java

if this helps, please rate

Thank you mate