Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have all the manually configure phones in CER showing in unlocated phones, the VG-224's are in the range of an IP Subnet, all phones are pointing to an analog ERL, how do I get these phones out of unlocated and to use the proper ERL
Can somebody please confirm if this is the default behavior of ringback tone on internal conference calls ? All phones are registered to the same CUCM cluster. Phone 1 >[Call]> phone 2Phone 2 >[Answer]>Phone 1 >[Conf]> Phone 3Ringback played to Phon...
Can CISCO jabber bot make call apart from sending and receiving messages? If yes then How?
Hello everybody, My customer reports that his agents are complaining that the IP Phone is showing missed calls without the phone ringing. I checked the call at CUIC report and see that there is no time of conversation or ring time, only time in queue...
I have been presented with an issue that if I call one of our main numbers (that is handled by a UCCX script) and do a call xfer to an extension (ie 5555), then the call is routed to the correct individual. However, if I call a different local main ...
Hi All, I have Cisco ATA 190 with 2 phone line , when using ATA 187 I can use 2 line with different DN with change MAC address into 10 digit + 01but with ATA 190 is not working , is there any different condition to add 2nd line in ATA 190 ? regards,...
Is there a way to run a report in UCM 10.5.2 to determine if our CSF devices which ones are CUCILync and which ones are Jabber? Our users were instructed to uninstall CUCILync and install Jabber but we can't find a way to determine from UCM if the CS...
Hi, How do I change the active firmware mode to the inactive firmware load for a specific phone via cucm? Thanks
Hello, Scenario: We have one particular user who sites on one desk with one extension number but has a split role and works part time on job (a) and part time on job (b). When she is doing job (a) she only wants to receive job (a) related calls and v...
Call to a DID received, but not able to communicate upon connectionCUCM 11.6Tried on several different 7962 desk phones with the same DID, so not a hardware issue.
Hello There i am facing an issue that i have configured a shared line on 23 7942 Phones on Line 2. firmware version of Phone SCCP42.9-2-1S. CUCM version: 8.6.2.25900-8. Now the issue is when i make a internal call to that shared DN after one ring th...
Hi all, In Call manager, User Management -> End user -> [USER]There is a "Permissions Information", and found many roles in ite.g. Standard CCM Admin User, Standard CCM Server Monitoring,etcBut how can I know what is the difference between each other...
A client of ours mentioned that a Cisco tech told them not to use a toner/probe to trace analog telephone lines that were connected to a Cisco VG224.Is this correct and what if so what would the reason be?ThankyouDJE
Hi All, I'm trying to setup call manager express with via talk and i'm able to do an out bound call, but get disconnected after 30 second with a "SIP/2.0 482 Loop Detected" error. Any help is greatly appreciated Kind regards DJ version 15.3service ...
Hi,Do the IP phones 7841/8841/8861 come with patch cord or ethernet cable? How to get details of the complete pack that comes in order
