04-15-2008 06:54 AM - edited 03-15-2019 10:04 AM
I am configuring annunciator. Locally for the ip phones when i block any route pattern i get a message from the ccm based on the reason. But when i dial the same number form PSTN i am not getting the message. Is there any way to solve this issue. By default annunicator messages will not be played to the pstn caller ?
04-15-2008 07:47 AM
if the call reaches the CUCM system at some point they might hear ANN messages but most commonly they will get messages from the telco and not from the CUCM
HTH
javalenc
if this helps, please rate
04-15-2008 08:58 PM
so call manager is not capable to send the message to PSTN. Or there is any way.
Krishna
04-15-2008 09:33 PM
Hey Krishna...
Yes there is....ping me offline
04-25-2008 03:34 AM
Hi,
Please let me know if it is possible.
Krishna.
11-08-2008 06:40 PM
Hi I was on the Netpro forum and saw your response to the post on using the Annunciator to play messages back to PSTN callers, I am trying to do the same but have not found out how to make this work. Can you share your solution? I have several customers who want to be able to do this.
Thanks in advanced
Zac Speck CCVP
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