Answer pickup group while on a call

[kgilkes92]

Hi,

I'm currently using a 7821 phone with multiple lines available. My question is how do I answer a pickup group call while another call. While on the other call the option for pickup is not available although I can see the pickup alert light flashing. Also, placing the call on hold does not all me to see the pickup option either.  

Thanks

[BradEast1]

I do not see a softkey option for pickup while "offhook" or "on hold". Sounds clunky, but your only option may be to place the call on hold, new call, more, pickup.