About BradEast1

BradEast1 · 09-21-2017

Is this message typically generated when calls disconnect in UCCX? %MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE:Event queue time exceeded: We had a customer call our call center and complain she was disconnected after holding for 5 minutes. I spoke with TAC a...

BradEast1 · 07-29-2016

My setup is as follows - 2 SX20's registered to CUCM and an SX80 also registered to CUCM. I am using Conductor and vTS for conferencing. My issue is that I have created custom layouts for the SX80 using TC Console. When I place a one to one call fro...

BradEast1 · 09-23-2020

Yes, it is - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/b_cucclientmtx12_.html#id_24436

BradEast1 · 09-15-2020

Can you try setting "Always Use Prime Line" to "On" on the device configuration page?

BradEast1 · 09-15-2020

If you don't have any dependency records then I'd venture a guess that it is safe to delete, with the caveat that it's your environment and you're responsible for any action taken. Maybe export the CDR for a time period you're comfortable with and ve...

BradEast1 · 09-11-2020

Set credentials on the voicemail profile of the uc service profile to Unified CM - IM and presence

BradEast1 · 08-24-2020

User A has CallForwardAll configured to his mobile device? Do you have the correct Calling Search Space applied to the Forward All CSS setting on User A's directory number (device -> phone -> User A -> Line X -> Call Forward and Call Pickup Settings ...

Member Since	‎04-30-2008 07:10 AM
Date Last Visited	‎12-25-2025 03:52 AM
Posts	153
Total Helpful Votes Received	150

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