cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
324
Views
0
Helpful
0
Replies

ATA 191 Bug CSCvy30039

rickelder
Level 1
Level 1

Has anyone else had this problem.  I recently put in an ATA, running 11-2-3MPP0001-028 Oct 24 2022 (So its the approved Zoom Firmware version).  It was entered as a bug in May 2021, but seems to still be alive in kicking.  Anyone else found away around it?

Thanks!

Symptom: Busy tone is heard until the ATA191 is disconnected from the cable

Conditions: User dials from 78xx the extension of the ATA191, which is connected to the 3rd party paging system. The user can successfully hear his message on the speakers. Once they finish speaking and hang up from their end, the speakers play the disconnect tone which is affecting CustSAT.

Workaround: NONE

0 Replies 0