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Avaya 9611g Phone not getting voice vlan IP

shane.marks
Level 1
Level 1

‎10-08-2014 09:49 AM - edited ‎03-17-2019 12:28 AM

Hello

 

We are connecting to a customers switch and they sent us a couple of Avaya 9611g phones to test with.  I have a Cisco 6513 switch.  I have the vlan configured as the default and voice vlan configured of 157.  When I plug the phone in, it only gets the an ip from the default vlan.

 

Any help would be appreciated.

 

Shane

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shane.marks
Level 1
Level 1

‎10-08-2014 09:51 AM

 

sorry...what I should have also said is the dhcp scope for both vlans is setup on the windows 2003 server.  In the vlan configuation I have the ip helper-address set.

 

Thanks

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