Billing Server Add hangs for BE ver 6.1.2.1119-1

[dmthames1]

Happy New Year!

I have a BE that I'm adding a billing sever for and the add command hangs on "loading please wait" prompt and never finishes.

I'm using a Titan FTP server on a Windows box. The logs indicate that the user can connect, but there are two log statements i'm curious about:

2012-12-31 08:37:01 [2/1744] COMMAND: AUTH GSSAPI

2012-12-31 08:37:01 [2/1744] Invalid AUTH type; returning 504

2012-12-31 08:37:01 [2/1744] RESPONSE: 504 Command not implemented for that parameter.

2012-12-31 08:37:01 [2/1744] COMMAND: AUTH KERBEROS_V4

2012-12-31 08:37:01 [2/1744] Invalid AUTH type; returning 504

2012-12-31 08:37:01 [2/1744] RESPONSE: 504 Command not implemented for that parameter.

Not seeing any info in the cdr documentation referring to either gssapi or kerberos_v4.....this looking familiar to anyone?

Thanks

Dean.

[dmthames1]

The issue is it's trying to connect as ftps as opposed to straight ftp, even though I'm selecting the ftp option. Not sure if this is a bug or not, but it's a pain. 

[Rob Huffman · Accepted solution]

Hi Dean,

It looks like it could be this bug

CSCsr95787 - Using '\' as directory when adding 3th party billing server hangs page

Description

Symptom:
When adding a 3th  party billing server for CDR on CUCM 6.1(2) the Admin gui page hangs  indefinitely with the words 'loading, please wait'.
Conditions:
. you use an ftp server as billing server such as freeFTPd 1.0.10
. you use a '' (backslash) as the directory on the billing server
Workaround:
Use a '/' (forward slash) as the directory.
Further Problem Description:

Details

First Found in:                          (1)

6.1(2.1000.13)

Status:

Fixed

Last Modified:

Oct 01,2011

Fixed in:                          (3)

6.1(3.9999.1),6.1(3.1000.16),6.1(2.9901.158)

Product:

Cisco Unified Communications Manager (CallManager)

Platform:

Dependent

Severity:

4 - minor

"Far away from your trouble and worry
You belong somewhere you feel free" - Tom Petty

[dmthames1]

thks rob....

i suppose i would've flipped that back slash forward sooner or later!