Block calls based on phone number in CUE?

[steve.grosz]

I have been asked to look into blocking certain numbers, they would either like the number to just be dropped, or play a message (if possible).

Are there instructions somewhere on how I can do this in CUE??

[Chris Deren]

You can do this either in CUE script or better build reject translation rules in CME, here is an example:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml#reject

HTH,

Chris

[steve.grosz]

Ok, I'm confused here.  I set up the rule as:

voice translation-rule 1

     rule 58 reject /2087942436/

voice translation-profile INBOUND

translate called 1

voice-port 0/0/0:23

translation-profile incoming INBOUND

timeouts interdigit 5

I tested the rule with:

test voice translation-rule 1 2085146038  and I got back:

2085146038 blocked on rule 58

But if I call our main number with that 2085146038 line, the calls are still allowed through so I get our receptionist....... have I missed something???

[Chris Deren]

Are you trying to block based on called or calling number, you configured your profile for called but I belive you are trying to block based on calling, if so change the following:

voice translation-profile INBOUND

translate called 1

to

voice translation-profile INBOUND

translate calling 1

HTH, please rate all useful posts!

Chris

[steve.grosz]

I can make that change, I'm curious, what is the difference?  This is for an existing phone system, and if its going to change the operation of the other rules or anything else, I'm nervous to change that....... 

And will that affect our other rules, such as:

rule 40 /2082870781/ /2144/

[Chris Deren]

calling will block the calls based on the caller ID of the arriving call.

called will block based on what number you called.

HTH, please rate all useful posts!

Chris

[steve.grosz]

So then it would affect our other rules, such as:

rule 55 /2087805146/ /2188/

rule 56 /2087805148/ /2101/

rule 57 /2087805149/ /2178/

rule 58 reject /2085146038/

The rules 55-57 don't seem to work when I change it to calling........

[Chris Deren]

Please post full config so we can check what you are doing exactly, but if you already have translation rules that are applied to changed called number, then you cannot another another rule to this rule and make it change caller ID or block based on caller ID, you will need to combine 2 rules into a profile, such as:

voice translation-rule 1

rule 1 XXXXX

voice translation-rule 2

rule XXXX

voice translation-profile Test

translate calling 1

translate called 2

HTH, Please rate all useful posts!

Chris