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Blocking incoming calls in CM 6.X?

Dave McKenna
Level 1
Level 1

Does anyone have any experience blocking calls? What else should I do to block these calls?

We are receiving calls from on outside caller to a senior level manaer within my company. The number shows up in CDR and on the caller ID as a 6 digit number. I opened a ticket with TAC to block the incoming call and we made chages to the gateway the calls are coming through. The calls are still making it through.

We are going to be upgrading our CM to 9.x next month.

Any assistance would help.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Right now you can only block calls if you're using H323, the topic has been covered thoroughly at CSC, you just need to search.

Once you're on 9.X, you get to choose to either do it on CUCM, or still in H323.

Voice Translation Rules

http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

Number Translation using Voice Translation Profiles

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml

https://supportforums.cisco.com/docs/DOC-18367

HTH


java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate