Bulk Administration CUCM - Job stuck in the "Pending" status.

[Daniov1]

Hi ,

 I'm tring to upload profiles to Bulk Administration with no success.

• Uploading the file to CUCM publisher ( Bulk Administration -> upload a mew file ) .
• Insert a UDP (Bulk Administration -> User Device Profiles -> Insert UDP).
• Run Immediately.
• Open Job Scheduler

when I start a job it gets stuck in the "Pending" state and never goes anywhere,  It behaves like there's a job still in queue.

I restarted the Tomcat ,AXL, Bulk, and TAPS services.

Is there something else I can do ?

[tgaur]

hi,

check if all the previous jobs above it are completed, if any of the jobs prior it it in pending so new jobs will stuck in pending.

refer : https://community.cisco.com/t5/collaboration-voice-and-video/troubleshooting-bat/ta-p/3140812#toc-hId-584460326

if not then collect the BPS logs to see if you found any exceptions there for that time.