01-18-2015 03:42 PM - edited 03-17-2019 01:37 AM
My title of this post may be a little confusing. That is because i am sort of used to just doing importing to phones that do no exist in the system. But this time, i need to modify the existing phones. I have already created a CSV file. I have attached the test file. You will see about 2 phones details listed that I was trying to insert phones. But i keep getting an error 4082 "F0292958A10C DEVICE-LINE Association :: Error : 4082 Cannot associate a DN or Pattern with the same device more than once (in DeviceNumplanMap table)." That is probably because the phone already exist.
What i need help with, is what is the proper steps to import this file? The phones already exist. Do i do an "update" instead??
This is Call Manager 9.1.2 btw.
Thanks
Shir
01-18-2015 03:56 PM
Correct, you update, or overwrite, if the phone is already in the system. BTW, there's nothing attached
01-18-2015 03:58 PM
Opps. choose file but did not hit upload.
Ok, so what do i need to do with this attached csv to update the phones? I am not sure this is going to work well. Maybe i should just delete the phones altogether and then re add them.
01-18-2015 04:00 PM
01-18-2015 04:01 PM
That is what i was trying to do, over write. Should i check all the check boxes??? under over write when you import? I only see stuff about over writing speed dials, blf, etc. How do i over write and let my add phones CSV add the phones?
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