IP Telephony and Phones

Update hadrware resources for CUCM in UCS

Hello all,We have CUCM 8.6 running in UCS.The ova file used before installing CUCM 8.6 on UCS was for less number of resources ( 1xvCPU, 1x80GB, 4GB RAM ).I need to increase resources of VM, so instead of 1=vCPU & 1x80GB, 4GB RAM i want 2 vCPU and 2 ...

Managing SX20 updates via CUCM

We have quite a few SX20's deployed, and updating them manually has proven to be quite a challenge.My question is, if we install the upgrade-specific COP file to the CUCM cluster, do we absolutely have to reboot the cluster in order to proceed with u...

IP PHONE 7940 lost services

Hi we have a bunch of these 7940 that have lost services like EM and phone directory. i ve tried to restart them but they dont. the only way i found is to physically unplug them and plug them back as we start to have more and more complains, i m thin...

Resolved! 9971 QoS question.

Hi, Shall we use " mls qos trust device cisco-phone " or " mls qos trust device cts "for 9971 phones as they support video calls ? Thanks,Khaled

Bulk Administration Tool (BAT) on 8.5

Hi,Just thinking out loud, when you try to change description on gateway via BAT; does the import export method cos the gateway to get deleted and then get inserted? or does it just append only the new updates? How does BAT work.Do we have any Cisco ...

Resolved! D channel on E1 ISDN link

Hi there,I would like to know if I implement a 10 channel using a E1 ISDN service, what will be the interface number for the D channel. For example if I implement a full E1 ISDN, the D channel is normally on Serial0:0:15 Thanks Guys

Reporting automation- CUCM

I have a report in cucm that i have created where i can see the extention,device name and if it has a forward on , where it is forwarded. I have done this by going to bulk administration -> phone ->export phones -> specific details. I would to have ...

unable to get the CLID to work on a FXS port (MGCP controlled gateway)

I am using cucm 8.6, configured a mgcp gateway and configured the fxo and fxs port(s).CLID presentation to the FXO port -> ip phones works perfectly, but the clid doesnt seem to get presented on the FXS port when debug on the gateway.Is this a know i...

Collaboration DX650 - WebEX & Jabber

Hi all,We have some trial DX650 units, and are trying to connect to our On premise WebEX & Also On premise Jabber IM servers.Both services fail to connect, we have tried multiple server settings, certificate options etc etc.The WebEx application says...

Resolved! how to disable DSP c5510 [FIXED]

Hi Experts, I need to disable a single DSP on a 2811 router. C2811_CC#show voice dsp detailed DSP DSP DSPWARE CURR BOOT PAK TX/RXTYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COU...

BE6K-UCL-TP is license

Cisco Business Edition 6000 - Telepresence Room System User license when it required ,i am confused without this licenses i cannot able to register to CUCM? mean while i required telepresence room based endpoint single or multiscreen license?advice ...

Need a tool for flash backup on Cisco 2821 series routers

Hello Folks, We have around 1200-1500 cisco 2821 series routers on those we are performing the hardware upgrade so we are taking the backup of all the files available in the flash of all the routers, we just want to know is there any trusted tool ava...

Configuration for E1 ISDN PRI Trunk in Brazil

Hello fellow NetProsWe'll be starting a new Cisco IP Telephony project in Brazil next week. Since this is our first install for Brazil we have some doubts regarding the E1 trunks form the service provider. Aside from trying to get this information f...

Re; Can you upgrade CUCM MCS7834I2 Appliance to 10.5

Hi All Can CUCM 8.5 running on MCS7835I2 be upgraded to 10.5 on this platform? RegardsMarsha Laing

Resolved! xlate 5 digit extensions to a queue

Hi, our client services team each has a separate call center extension. So they have one line for personal and one for call center. Users are now calling their 5 digit call center line instead of the HD number bypassing the call center all together...

IP Telephony and Phones

Forum Posts

Update hadrware resources for CUCM in UCS

Managing SX20 updates via CUCM

IP PHONE 7940 lost services

Resolved! 9971 QoS question.

Bulk Administration Tool (BAT) on 8.5

Resolved! D channel on E1 ISDN link

Reporting automation- CUCM

unable to get the CLID to work on a FXS port (MGCP controlled gateway)

Collaboration DX650 - WebEX & Jabber

Resolved! how to disable DSP c5510 [FIXED]

BE6K-UCL-TP is license

Need a tool for flash backup on Cisco 2821 series routers

Configuration for E1 ISDN PRI Trunk in Brazil

Re; Can you upgrade CUCM MCS7834I2 Appliance to 10.5

Resolved! xlate 5 digit extensions to a queue

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