Busy Trigger on UC520

[r.ferrero]

Hi all,

I have a system UC520-32U-4BRI-K9 (PC8358) with Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(11)XW6, RELEASE SOFTWARE (fc2)

I have some ephone-dn configured as dual-line.

How could I get a busy tone when one call is active in that directory number? Is it possible without loss options like call waiting option, call transfer and so on?

Thanks

[Rob Huffman]

Hi Raul,

Because the DN's are set up as dual-line you need to add the following (huntstop channel command). Have a look;

The following example creates an ephone-dn with the number 103 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.

Router(config)# ephone-dn 10 dual-line

Router(config-ephone-dn)# number 103

Router(config-ephone-dn)# no huntstop

Router(config-ephone-dn)# huntstop channel

Router(config-ephone-dn)# exit

Hope this helps!

Rob

[r.ferrero]

Rob,

Thank you for your quick response,

I'll try it with my customer.

Only for being sure, with this command in the ephone-dn, this directory number is able to apply a call tranfer?

Regards

[Rob Huffman · Accepted solution]

Hi Raul,

Yes, the features of Dual-Line will still persist, like Transfer.

Cheers!

Rob