12-17-2009 01:46 AM - edited 03-15-2019 08:48 PM
Dear Sir,
I m runing call manager 4.3 here in my office and i would like to configure call forwarding on certian time period basically i have one number 5756 and i want to forward any call which come in office hours (7.30 till 16.30) will go to my mobile and after office time the call landed to my phone normally. please help me and tell me the solution how can i do this i will be really thankful to you.
please tell me the complete solution i tried alot of thing but its not work for me.
Regards
Zeeshan
12-17-2009 05:29 AM
Hi Zee,
This should work using ToD (Time of day Routing), why don't you go through this excellent presentation on Time of Day Routing (it includes a great step by step and examples);
http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html
Hope this helps!
Rob
PS:If you have trouble opening it try using Mozilla
12-17-2009 05:30 AM
HI Zeeshan,
You need to use time periods and apply them to a timed partition. Create a normal buiseness hours (timed) partition that is active 7.30 till 16.30, create a CTI port in it and CFA that port to your cell and put it in the new partition. Put that partition above the existing partition that has your normal phone it it in all applicable CSS(s).
HTH,
Art
12-17-2009 06:33 AM
Hey Art,
Someone here once told me;
"Great minds think alike .....and then there's us "
Cheers! (+5)
Rob
12-17-2009 06:44 AM
Thanks Rob,
But unlike you, I am not a Jedi yet....
Cheers,
Art
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