Call forward redirect number passing 4 digits instead of 7

[tlienskt]

I am forwarding my ip phone to a cell number. When the call is made to the ip phone and in turn forwarded to the cell phone, the redirect number is only 4 digits so my telco regects the number as incomplete. How do I adjust this to output 7 or 10 digits for the redirecting number. I am using CCM 4.02 with a 2811 with c2800nm-ipvoicek9-mz.124-13a.bin. Here is a debug of the output...

Mar 23 13:57:46.860 mdt: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x063B

Bearer Capability i = 0x8090A2

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Progress Ind i = 0x8083 - Origination address is non-ISDN

Calling Party Number i = 0x0181, '2814801453'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '18322280597'

Plan:Unknown, Type:Unknown

Redirecting Number i = 0x00008F, '5696'

Plan:Unknown, Type:Unknown

Mar 23 13:57:46.908 mdt: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = 8 callref = 0x863B

Cause i = 0x80E428 - Invalid information element contents

Call State i = 0x01

Mar 23 13:57:46.956 mdt: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x863B

Channel ID i = 0xA98381

Exclusive, Channel 1

Mar 23 13:57:47.656 mdt: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x863B

Cause i = 0x829C - Invalid number format (incomplete number)

[MikeTomasko]

Have you checked your translation patterns and masks? It has to be getting converted to 4 digits by a translation patter or mask.

[tlienskt]

Yes I have checked both. I only have one translation and that is for the operator. The mask has the full 10 digit number.

[MikeTomasko]

Here is the order of applied number transformations:

1. External phone number mask

2. Translation pattern

3. Route pattern

4. Route list using route group details

5. Transformation on the terminating device

Make sure you check the mask in all of those places.

[elgammal]

You need to check the following:

1- Gateway Page where you registered your 2811

2- Outbound Calls - Calling Party Selection

Check it to be the First Originating Number instead of the current status,

Please rate or tell me if it works or not.

Thank you

Bassam

[tlienskt]

It turns out you don't need the redirect number in there at all. To turn it off go to the Gateway cinfig and uncheck the following Redirecting Number IE Delivery - Outbound. I did have to restart my CCM service before the change took effect for some reason.