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Call Fowarding


We are currently running CUCM 7.0.1.

I have a phone A (12345) that is setup to forward to phone B (12340) here are the settings:

Phone A

Call Forarward Settings          Voice Mail          Destination

Forward Busy Internal                                        12340

Foward Busy External                                        12340

Forward No Answer Internal                                12340

Forward No Answer External                               12340

Forward Unregistered Internal                              12340

Forward Unregistered External                             12340

Phone B

Call Forarward Settings          Voice Mail          Destination

Forward Busy Internal                    x                                  

Foward Busy External                    x             

Forward No Answer Internal            x             

Forward No Answer External          x            

Forward Unregistered Internal         x             

Foward Unregistered External         x

Foward No Coverage Internal           x

Foward No Coverage External          x

Forward Ungegistered Internal         x

Forward Unregistered External         x

When phone A receives a call and it is unanswered the call is fowarded to phone B.  If the call is not ansewred by phone B, the call goes to Voice Mail.  Is there any way for this call to either not go to Voice Mail (keep on ringing) or to forward back to phone A?

1 Reply 1

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

The only special rule for CF settings is for CFA.

There is no way to configure the phone to keep ringing and setting it back to the other phone causes a loop.

What you could try are line groups with those phones so you can ring back to A one last time.



If this helps, please rate



if this helps, please rate
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