Call Manager and Video Capability Question

[rferullo]

I?d like to open up a ticket with the Call Manager group.

I?m attempting to configure IP Communicator with VT Advantage.

I am running IP Communicator version 2.0.2.0, CDP Driver Version: 2.0.1.01, Media Driver Version 2.0.1.08. Video Advantage software versions are: Application 2.0.2.0, CDP Driver Version: 2.0.2.0.

Call Manager version 4.1(3)sr3c

In Call Manager, I have enabled Video Capabilities in Call Manager on the device.

Even though I have enabled Video Capabilities on my device, the camera icon is not displayed on IP Communicator. I?ve attempted to reset/rebuild the configuration, but still have not had any luck.

[gogasca]

Have you tried reinstalling IPC?

[shahid.ikram · Accepted solution]

HI

Try upgrading firmware on the phone. It should be 8.0.4SR1.

It should fix your problem.

BR,

[rferullo]

yes. IPC had been reinstalled. I found the issue. The FTP configuration was incorrect.

Thanks.