SIP UAS CALL INFO No.  CallId    Calling#       Called#        RmtSignalIP                                  RmtMediaIP      dstCallId SIPState       SIPSubState ======================================================================================================================================== 1    69        3039200399     81111111119205 10.61.16.13                                  10.61.16.60      -1        STATE_ACTIVE   SUBSTATE_NONE 2    74        6055822158     81111111119206 10.61.16.12                                  10.61.16.60      -1        STATE_ACTIVE   SUBSTATE_NONE 3    79        8603844402     81111111119207 10.61.16.13                                  10.61.16.60      0         STATE_DEAD     SUBSTATE_NONE 4    84        2153691646     81111111119208 10.61.16.12                                  10.61.16.60      -1        STATE_ACTIVE   SUBSTATE_NONE 5    91        6122436700     81111111119209 10.61.16.12                                  10.61.16.60      -1        STATE_ACTIVE   SUBSTATE_NONE 6    96        3602244390     81111111119210 10.61.16.13                                  10.61.16.60      -1        STATE_ACTIVE   SUBSTATE_NONE    Number of SIP User Agent Server(UAS) calls: 6 I am looking for documentation for the different calling state explanations for SIP messages. i.e.   STATE_ACTIVE; STATE_DEAD I have search Cisco.com, but haven't been able to find anything. Any help would be greatly appreciated. Thank you in advance. ... View more

Cisco Unified Communications Manager version 8.6.2.22900-9 Issue: When an internal IP phone user calls CTI route point #3939 to transfer a phone call he received; (the CTI route point has a call forward all to external phone number 915702708190) the end user phone displays the off net phone number 915702708190. I am looking to see if there is a way to mask the off net number from the end users phone display when transferring the phone call.    Thanks in advance. ... View more

I am looking to see if anyone ever ran into an issue with Cisco 8945 phones not registering to the Cisco 2921 voice gateway running IOS 15.1(2)T5. Attaching the running configuration. Thanks! ... View more

I was looking to see if there was a way to look at what devices request config files from a Cisco Call Manager TFTP server. I know that you can use RTMT to look at the total number of requests made, but is there a way to know what device make the request. Thanks in advance, Robert ... View more

Hi All, We are running Cisco Call Manager Express 9.5 We are trying to configure a pause on a user personl speed dial using a comma, but getting the following invalid character error. uswty-v-3925(config-ephone)#speed-dial 3 6,666 label "test" Invalid character in number string 6,666 Is it possible to configure a speed-dial with a pause in CME? Thanks in advance, Robert ... View more

Need to implement the Monitoring Feature to monitor our Agents on CUCCX ver 7.0(1)SR05ES08_Build080 ASAP. The Monitoring service is Enabled on CUCCX and a VoIP Monitoring Service is assigned. Need to understand what needs to be configured and enabled on CUCM Ver 7.1.3.31900-1. Also need to confirm what IP Phone models that will support this feature in our current environment. Thank you. ... View more

We have a single 7965 w/expansion module phone that is not logging missed, received, or placed calls with firmware version SCCP45.9-2-1SR2S. Phone stopped logging calls about a month ago. CUCM version 8.5.1.13900-5. User is logged into the phone using extension mobility. We have tried replacing the phone, no difference. Any ideas? ... View more

We have a single 7965 w/expansion module phone that is not logging missed, received, or placed calls with firmware version SCCP45.9-2-1SR2S. Phone stopped logging calls about a month ago. CUCM version 8.5.1.13900-5. User is logged into the phone using extension mobility. We have tried replacing the phone, no difference. Any ideas? ... View more

I am running Cisco Call Manager version 7.1.x I am looking for documention or compatibilty matrix that will show if the Cisco Attendant Console client is compatible with Windows 7. Thank you in advance, Robert ... View more

Rolling out Symantec end point protection 11. Does anyone know of this is compatible with Cisco Unified Call Manager version 7.1.5.33900-10 I could not find any documentaion for 3rd party applications. Thanks in advance! Robert ... View more

I am currently running CUCM version 6.1.5.13033-1. I have two Cisco 7960 phones, phone A and phone B. I have a call forward all on phone A to point to phone B. The call forwarding works fine. If phone B doesn't answer the call, the call goes to phone A's voicemail box. Is there a way to have the call go to phone B's voicemail box if phone B doesn't answer the call and not the originally called phone's mailbox. Thanks in advance, Robert ... View more