Call Monitoring and Barge using the IP Phone on IPCC Express

[gruiz]

Is there a way to monitor and Barge calls in IPCC Express using the IP Phone and not the Supervisor Software? We recently migrated from an Avaya system and they were able to do it from the Phone.

[thisisshanky]

Not currently available, but i hear rumours that it may show up in CM 6.x. (native support for silent monitoring on phone)

HTH

Sankar

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