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Call Pick up only one party

Ajin Skariah
Level 1
Level 1

Hello,

I have CUCM 11.0 and I want to configure call pickup between 2 phones. Basically only one of that phone should be able to get the notification and able to pick up the call. How can I achieve it?. If I create a pickup group both parties will get notification and able to pickup. This setup is for manager and secretary, only the secretary should receive notification of call going to manager and should be able to pickup those calls.

Please advise how to do it.

Thanks,

Ajin Skariah. 

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

Instead of pickup look into BLF speed dial with pickup checkbox checked as that is meant for your exact requirement.

View solution in original post

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Instead of pickup look into BLF speed dial with pickup checkbox checked as that is meant for your exact requirement.

Hello Chris,

I configured as you advised, but how can I disable alert on the Manager telephone if somebody is calling on the Secretary line? I only want the secretary to get an alert when a call is coming to the Manager phone. 

Thanks,

Ajin.