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dtom
Beginner

Call Pickup Group

We are running CUCM 11.0 and want to list all call pickup groups and what end user is in each of them.  Is there a way to do this?

1 REPLY 1
Brandon Buffin
Advisor

In CUCM admin, go to Call Routing > Call Pickup Group to see all pickup groups. To see where the call pickup groups are assigned, go to Bulk Administration > Phones > Generate Phone Reports. Search all phones and click Next. Give the report a name, add Description under Device Fields and Call Pickup Group under Line Fields. Click the radio button for Run Immediately and click Submit. Go to Bulk Administration > Job Scheduler to see the status of the job. When it is complete, click the job and open the CSV file.

Hope this helps.

Brandon

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