08-28-2014 03:44 AM - edited 03-16-2019 11:56 PM
Hi, everyone,
I have a customer asking wether it's possible or not to configure the call pickup feature
in a way that the subscriber 'A' can pickup subscriber B's call.
but subscriber 'B' cannot pickup subscriber A's call
Thanks in advance for your help.
Solved! Go to Solution.
08-28-2014 05:47 AM
Hi.
The first thing I can suggest, is to disable pickup feature on subscriber B phone by removing pickup softkey.
Another , a little more complex config :) is to create a pickup partitio EG PKG_PART and put the Pickup Group number into this partition.
Now you should configure 2 new CSS one containing PKG_PART and the other not eg. CSS_Pick and CSS_No_Pick and assign the first to User A line and the second to user B line.
HTH
Regards
Carlo
08-28-2014 05:47 AM
Hi.
The first thing I can suggest, is to disable pickup feature on subscriber B phone by removing pickup softkey.
Another , a little more complex config :) is to create a pickup partitio EG PKG_PART and put the Pickup Group number into this partition.
Now you should configure 2 new CSS one containing PKG_PART and the other not eg. CSS_Pick and CSS_No_Pick and assign the first to User A line and the second to user B line.
HTH
Regards
Carlo
08-28-2014 06:09 AM
WAW!! Carlo,
The first solution was simple and effective but
the second solution was really awesome, I should really have thought of that.
Thank you so much for your help, Carlos.
08-28-2014 06:14 AM
Glad that helped Amin.
Thank you for nice rating :)
Carlo
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