Call Pickup in one way

[aminedahel]

Hi, everyone,

I have a customer asking wether it's possible or not to configure the call pickup feature

in a way that the subscriber 'A' can pickup subscriber B's call.

but subscriber 'B' cannot pickup subscriber A's call

Thanks in advance for your help.

[Carlo Poggiarelli · Accepted solution]

Hi.

The first thing I can suggest, is to disable pickup feature on subscriber B phone by removing pickup softkey.

Another , a little more complex config :) is to create a pickup partitio EG PKG_PART and put the Pickup Group number into this partition.

Now you should configure 2 new CSS one containing PKG_PART and the other not eg. CSS_Pick and CSS_No_Pick and assign the first to User A line and the second to user B line.

HTH

Regards

Carlo

[aminedahel]

WAW!! Carlo,

The first solution was simple and effective but

the second solution was really awesome, I should really have thought of that.

Thank you so much for your help, Carlos.

[Carlo Poggiarelli]

Glad that helped Amin.

Thank you for nice rating :)

Carlo