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Called Party not Displaying Correctly

mjerickson
Level 1
Level 1

Running CUCM 7.1.5.  Customer has 3 inbound numbers with different company names.  Call flow:  Caller calls one of 3 numbers, DN then fowards to Hunt Pilot and down the Hunt Group (Broadcast).  We are seeing the Called Party info flash on the screen temporarily and then the calling party information across the PRI.  If I set up a test instance on our SIP service the Called Party Info comes in correctly.  Any assistance would be greatly appreciated.

Thanks.

2 Replies 2

dijohn
Cisco Employee
Cisco Employee

I don't quite understand the problem....

Whats the exact call flow?

Customer calls the main number, one of 3 numbers, for the company.  That number forwards to a huntpilot.  One of 3 people may answer the phone.  If they don't pickup the call rolls to the next group in the Hunt List.  Basically, the people in the Hunt Group are answering for either Company A, B, or C.  They need to see the name of the company called in order to answer correctly.

Thanks.