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Caller Id Issue

ciscodfp
Level 1
Level 1

Hello Support 

 

PFA

 

We have an Cisco systems 2911 CME Router, there is 2 voice card installed each card have 4 FXO lines.

Now, If some calling From Outside to Internal IP Phones over PSTN lines Via FXO Card. Caller Number Its Not Appearing On the Telephone. its Showing Unknown Number. we had contact with PSTN they have already activated caller ID Feature moreover if connect the PSTN Analogue Line into a analog phone directly Number its Appearing During the Incoming Call.


PSTN Provider Lay FTTH line into our premises , Those FTTH line connected into a Alcatel MDU , which device have copper Output put lines for Analogue Telephone and Its directly connected into Cisco 2911 CME Router .
Once we connect the copper line into a analogue phone directly caller id its appearing very well , however if if connect into cisco CME Router , then it’s not working

PSTN provider is STC

location : saudi Arabia


show inventory


NAME: "CISCO2911/K9 chassis", DESCR: "CISCO2911/K9 chassis"
PID: CISCO2911/K9 , VID: V02 , SN: FCZ1513213G

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 0", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOC15121086

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOC151210CX

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16 , VID: V01 , SN: FOC15094V2J

NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
PID: ISM-SRE-300-K9 , VID: V02 , SN: FOC1813260K

NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
PID: PWR-2911-AC , VID: V03, SN: AZS145202G9

 

IOS :


c2900-universalk9-mz.SPA.152-2.T.bin

CME Version Details:


B-VGI#sh telephony-service
CONFIG (Version=9.0)
=====================
Version 9.0
Max phoneload sccp version 17
Max dspfarm sccp version 18

 

B-VGI#show running-config


control-plane
!
!
voice-port 0/0/0
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 143
impedance complex2
description ***POTS LINE 1***
caller-id enable
caller-id mode DTMF
caller-id alerting ring 2
!
voice-port 0/0/1
supervisory disconnect dualtone mid-call
cptone BE
timeouts call-disconnect 0
timeouts wait-release 1
connection plar opx 143
impedance complex2
description ***POTS LINE 1***
caller-id enable
caller-id mode DTMF
caller-id alerting ring 2

 

telephony-service
video
authentication credential admin ****
max-ephones 57
max-dn 100
ip source-address 172.30.144.2 port 2000
max-redirect 5
system message aaaa
url services http://172.30.144.3/voiceview/common/login.do
url authentication http://172.30.144.2/CCMCIP/authenticate.asp
modem passthrough nse payload 98
cnf-file location flash:
load 7945 SCCP45.9-2-1S
load 7965 term65.default
time-zone 31
voicemail 501
max-conferences 8 gain -6
moh "music-on-hold.au"
web admin system name admin secret 5 $1$H7Vl$SBxAauh9n1n1qsIzxJl93/
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern 1..
secondary-dialtone 9
create cnf-files version-stamp 7960 May 12 2018 15:00:14
!

 

Exectuted below Too

debug vpm signal
conf
service sequence
service timestamps debug datetime msec
logging buffered 10000000 7
no logging con
no logging mon
voice iec syslog
exit
term len 0
sh logg

 

Result attached

 

 

 

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