Calling Party Transformations issue 4.2

[Tommer Catlin]

Hello!

I have extension 1301. On the line I have set 555-555-xxxx So the caller ID shows up as 555-555-1310.

In my Route pattern, I want to overide the Calling Party Transmation so I can present a general number for outbound calls on that Route pattern.

I enter in the in the number and hit update and I get nothing. All I keep getting the 555-555-1301 no matter what I put in it.

Is there service parameter or Gateway setting I should change so the Route Pattern dictates the Calling Party Transformation inputted at the Route Pattern?

Thanks!

[Brandon Buffin · Accepted solution]

On the route pattern, make sure that "Use Calling Party's External Phone Number Mask" is unchecked. Also, check the transformations being done at the route list level.

Hope this helps.

Brandon

[Tommer Catlin]

Thanks Brandon. The Route List Detail Config had "use Calling Party's External Phone Number Mask" set to On. Set to Default and now I can overide it.

CER does not work to well when it's set to the end uers phone!

Thanks!