CallManager 7.0(2) plays MoH to users but MGCP gateway gets 3 beeps

[Jason Aarons]

If I dial from IP Phone to IP Phone I hear our custom music on hold, but if I come in through 1FB/FXO/PSTN gateway and have user put me on hold I hear 3 beeps.

Trying to think what would cause this -jason

[Jaime Valencia]

the GW does not have a MRGL with an MOH server, it does not have access to a valid MOH source so it plays TOH

HTH

java

if this helps, please rate