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Calls Recorder Asterisk with CUCM 6.1.2

sat.datos.mdtel
Level 1
Level 1

I have a CUCM with release 6.1.2.1002-1. I also have a calls recorder (Asterisk).

I did a trunk betweeen my CUCM 6.1.2.1002-1and Asterisk. I configured on CUCM the monitoring and recording feature.

For that I configured a recording profile and I enabled the in Cisco IP Phones and on the lines (DN) I configured the Recording Option, Recording Profile and the Monitoring Calling Search Space.

The recording of calls works fine but I have a problem. When I have incoming calls from PSTN I can not see the original calling number and when I do outgoing calls to the PSTN I can not see the called number.

Someone can help me, please?

1 Reply 1

cahyobarokah1
Level 1
Level 1

Hi guys, can you share to me how to configure that recording ? i want to the CUCM recording will be save on asterisk server.

thanks