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can not add/delete device on CUCM7

banquez1touna
Level 1
Level 1

Hi networkers,

My client has a cluster of two CUCMs. When adding a new device, an error message appears (please see enclosed file).

Strangely, I found that License Manager service was not running on the publisher. Even when I started it manually, the device still could not be added.

Another error occurs when I try to delete a device from CUCM.

Any idea?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

I'd start by rebooting the cluster.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi,

I restarted CUCM cluster but the issue is still there. Also, License Manager is suck in the "starting" state.