IP Telephony and Phones

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Has anyone worked with the 2N® Helios IP Family of surveillance/intercom products specifically on Call Manager Express?If so, can you share your experiences and where I can find some installation/technical docs for how to get the two to work together...

Kynnzak by Level 1
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I am having an issue with a 9971 phone not receiving an IP address. We are planning to use the 9971s for Phone VPN at user's home sites.The phone is connected to a linksys router through a Cisco switch that is tagging the router's traffic on VLAN 912...

Hi,We recently upgraded CUCM to 7.1 (7.1.3.30000-1 exactly). When we were running 6.1 I had no problem using the BAT spreadsheet. Since we did the major upgrade I decided to download the new version of the BAT spreadsheet. I am running Excel 2007 (wh...

webberr by Level 1
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Hi all,I am having an issue with inbound SIP calls connecting very slowly. After a call is initiated, it can take anywhere from 10-15 seconds to connect. In the IPIP Gateway (3845 Version 12.4(24)T6), I see the call hit immediately but I am getting a...

I have created a list below of issues and experiences whilst working with the CUCMBE3K. For the purposes of this dialog, I will refer to this particular customer as “CustomerX”. Part 1: Pre-Sale Engagement SummaryFollowing true to the Cisco PPDIOO mo...

Hello all, I just configured the UC on UCS for CUCM 8.5. Initially, I was able to make conference calls between three (or more) phones.For some reason I cant explain, I can no longer make conference calls.Please I need to rectify this asap.I will app...

Resolved! CUE AA ToD Routing

Hello,i´m currently setting up Cisco Unity Express 8.6.4 in conjunction with CCME and wouldlike to deploy an AA script.The customer wants to have time of day routing applied, but also would like to have an option to disable this feature in an easy wa...