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can not add/delete device on CUCM7

banquez1touna
Beginner
Beginner

Hi networkers,

My client has a cluster of two CUCMs. When adding a new device, an error message appears (please see enclosed file).

Strangely, I found that License Manager service was not running on the publisher. Even when I started it manually, the device still could not be added.

Another error occurs when I try to delete a device from CUCM.

Any idea?

2 Replies 2

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

I'd start by rebooting the cluster.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi,

I restarted CUCM cluster but the issue is still there. Also, License Manager is suck in the "starting" state.

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