Have a 2911 (IOS 15.2.4) with an SRE 900. trying to ftp CUE pkg and get errors
%SM_INSTALL-6-INST_FAIL: SM1/0 is reset due to Error encountered while downloading payload(s) .
I have tried 2 different pkg (8.6.7 and 8.6.11) and 2 diffferent FTP servers and both do the same thing. the download starts but fails half way thru.
I can ping SM (192.168.17.250) from FTP server (192.168.16.200). They are separate VLANs on same switch.
Any ideas?
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SM Config on router:
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interface SM1/0
ip unnumbered GigabitEthernet0/1
service-module ip address 192.168.17.250 255.255.255.0
service-module ip default-gateway 192.168.17.254
!
interface SM1/1
description Internal switch interface connected to Service Module
no ip address
!
ip route 192.168.17.250 255.255.255.255 SM1/0
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Inventory
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Clus2Rtr#sh inv
NAME: "CISCO2911/K9", DESCR: "CISCO2911/K9 chassis, Hw Serial#: FGL173411K6, Hw Revision: 1.0"
PID: CISCO2911/K9 , VID: V07 , SN: FGL173413N7
NAME: "PVDM3 DSP DIMM with 128 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 128 Channels"
PID: PVDM3-128 , VID: V01 , SN: FOC165048SD
NAME: "Services Module with Services Ready Engine on Slot 1", DESCR: "Services Module with Services Ready Engine"
PID: SM-SRE-900-K9 , VID: V02 , SN: FOC14324DPX
NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
PID: PWR-2911-AC , VID: V05 , SN: QCS1725Z2D4
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Install attempt:
Clus2Rtr#service-module sm 1/0 install url ftp://cisco1:cisco1@192.168.16.200$
Proceed with installation? [no]: yes
Loading cue-vm-k9.SPA.sme.8.6.7.pkg.install.sre !
[OK - 38933/4096 bytes]
Following languages are available for installation.
# SKU Language Code Language Name
------------------------------------------------------------
1 ARA ar_SA CUE Voicemail Arabic
2 DAN da_DK CUE Voicemail Danish
3 DEU de_DE CUE Voicemail German
4 ENG en_GB CUE Voicemail UK English
5 ENU en_US CUE Voicemail US English
6 ESO es_CO CUE Voicemail Latin American Spanish
7 ESP es_ES CUE Voicemail European Spanish
8 ESM es_MX CUE Voicemail Mexican Spanish
9 FRC fr_CA CUE Voicemail Canadian French
10 FRA fr_FR CUE Voicemail European French
11 HUN hu_HU CUE Voicemail Hungarian
12 ITA it_IT CUE Voicemail Italian
13 HBR iw_IL CUE Voicemail Hebrew
14 JPN ja_JP CUE Voicemail Japanese
15 KOR ko_KR CUE Voicemail Korean
16 NLD nl_NL CUE Voicemail Dutch
17 NOR no_NO CUE Voicemail Norwegian
18 PTB pt_BR CUE Voicemail Brazilian Portuguese
19 PTG pt_PT CUE Voicemail Portuguese
20 RUS ru_RU CUE Voicemail Russian
21 SVE sv_SE CUE Voicemail Swedish
22 TUR tr_TR CUE Voicemail Turkish
23 CHS zh_CN CUE Voicemail Simplified Chinese (PRC)
24 ZHH zh_HK CUE Voicemail Hong Kong Chinese
25 CHT zh_TW CUE Voicemail Traditional Chinese (Taiwan)
You can install upto 5 language(s) on this platform.
Please select the language(s) you want to install by entering the language number(s)
Languages can be entered as comma separated or space separated list
Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'
Enter languages:
Invalid entry
Please try again
Enter languages:5
Following languages will be installed on the system:
CUE Voicemail US English
Do you want to continue with the selected options?(y/n):y
Clus2Rtr#
Jun 11 03:15:36.765: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.
Jun 11 03:17:01.565: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
Jun 11 03:17:01.569: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
Jun 11 03:17:08.557: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
Jun 11 03:17:23.061: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
Jun 11 03:17:28.513: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
Jun 11 03:17:59.781: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_ERRQ to SERVICE_MODULE_STATE_STDY
Jun 11 03:18:09.953: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Localstore Manager Invoked.
Jun 11 03:18:10.033: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Validating package signature ....
Jun 11 03:18:10.173: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Parsing package manifest files ....
Jun 11 03:18:11.137: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Validating package signature ....
Jun 11 03:18:11.449: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Parsing package manifest files ....
Jun 11 03:19:52.586: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Starting payload download.
Jun 11 03:20:03.170: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Successfully processed user input.
Jun 11 03:20:03.186: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Starting payload download.
SM1/0 is reset due to Error encountered while downloading payload(s) .
Jun 11 03:20:04.790: %SM_INSTALL-6-INST_FAIL: SM1/0 is reset due to Error encountered while downloading payload(s) .
Jun 11 03:20:04.794: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_STDY to SERVICE_MODULE_STATE_ERRQ
Jun 11 03:21:29.566: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request
