12-01-2013 03:27 PM - edited 03-16-2019 08:39 PM
I installed cisco unity connection 6 to provide voice mail services, the install succeeds but i cannot login to the web interface.
I keep gettinginvalid username and password. I know what username and password was used during the install
so something else seems to be the issue. I have reinstalled several times but same problem.
Solved! Go to Solution.
12-01-2013 07:59 PM
Are you sure you re using the GUI user/pwd and not the CLI ones??
Sent from Cisco Technical Support iPad App
12-01-2013 07:59 PM
Are you sure you re using the GUI user/pwd and not the CLI ones??
Sent from Cisco Technical Support iPad App
12-02-2013 07:35 AM
Like Jaime said, there is OS admin user and password (CLI) and CM admin user and password for the (GUI). Try your password with and without caps on. Also SSH to CUC and try login
12-02-2013 11:14 AM
ok i am pretty sure i tried both admins
I will try again. Does cuc need to be integrated before or anything before i login to the web gui? I should be able to logon out of the box install correct.
12-02-2013 11:17 AM
Hello Anand.narine1,
No integration is required authentication is local.
Regards,
-D-A-V-I-D-
12-02-2013 11:18 AM
Hi Anand,
Correct! you have to login in order to integrate CUC with CUCM.
12-02-2013 02:17 PM
can cuc integrate with cme?
12-02-2013 02:28 PM
thanks guys it worked, i used the application admin username and password specified during setup. also both admins had different passwords this time around, not sure if that made a difference. to my last question can cuc integrate with cme ?
12-03-2013 09:15 PM
Yes, you can integrate, check the integration guides.
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12-04-2013 03:39 AM
do i still need a cucm server for cisco unity voicemail to work ?
12-04-2013 06:22 AM
You need to integrate CUC to a call agent, whichever you like.
HTH
java
if this helps, please rate
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