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CAR database crosses 2 Million Mark

williac6
Level 1
Level 1

‎06-01-2010 07:02 AM - edited ‎03-15-2019 11:02 PM

I started getting this message last week. "Number of records in CAR database crosses 2 Million Mark; after database purging, it still crosses 2 Million Mark, loader stopped".  I found information about how to purge the data base, but it filled back up with in 4 hours.  I cleared it out before the weekend again - in the database it up to 3 quarters full again.  The Error Billing Table - is the one filling up to the 2 Million mark.  Where should I start in trouble shooting this?

Thanks

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htluo
Level 9
Level 9

‎06-01-2010 07:17 AM

The first thing I would check is CUCM > System > Service Paramters > Cisco CallManager > "CDR Log Calls with Zero Duration Flag".  This parameter should set to "False" on every CUCM box.

Second thing to check is on the CAR page (http://cucm/car) > System > Database > Configure Automatic Purge > Max Age of Call Detail Records.  Default is 60 days.  If you have a busy system, you want a smaller number (like 30 days).

Michael

http://htluo.blogspot.com

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