cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
406
Views
0
Helpful
1
Replies
tunderhi
Beginner

CAR - minutes per month reporting

CUCM - 9.1(1)

I can report on the total amount of calls per month per number in CAR using:

CAR > System Reports > Traffic > Summary by phone number

I'm also trying to report on the total number of minutes a phone is in calls over a monthly period too.  How would I do this?

Many thanks

Trevyn

1 ACCEPTED SOLUTION

Accepted Solutions
Joseph Martini
Cisco Employee

If there's no pre-configured report for that, you could export the CDR data from the CAR web page and then use Excel to sort by number and calculate the total number of minutes for a certain month.

View solution in original post

1 REPLY 1
Joseph Martini
Cisco Employee

If there's no pre-configured report for that, you could export the CDR data from the CAR web page and then use Excel to sort by number and calculate the total number of minutes for a certain month.

Create
Recognize Your Peers
Content for Community-Ad