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CDR Service Activation

anabartolomeu
Level 1
Level 1

Hi!

In the ?Service Activation? window the service ?Cisco CDR Insert? is active. When I enter the ?Server Parameters Configuration? window it does not appear.

I would like to configure the CDR Service parameters but this way it is impossible!

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

The CDR service parameters are found under CallManager Service, you need to enable the following service paramters:

CDREnabled

CallDiagnosticsEnabled

HTH,

Chris