cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
378
Views
0
Helpful
1
Replies

CFNA to DN then back to original vm

jushanno
Cisco Employee
Cisco Employee

I have a user who is a manager that wants her calls forwarded to her assistant if she doesn't answer then forwarded back to her voicemail if her assistant doesn't answer.  Both users are in cucm and both have a unity connection voicemail profile.  What's the best way to have this setup?

1 Reply 1

Gordon Ross
Level 9
Level 9

Surely just have the assistant setup her CFNA to voicemail too. Voicemail typically drops a message in the originally called number, not the last diverted from number.

Unless I'm missing something here....

GTG

Please rate all helpful posts.